01About these terms
These Terms & Conditions cover the Atom & Echo website and provide the default framework for agency engagements that expressly incorporate them. Atom & Echo is based in Bengaluru (Bangalore), Karnataka, India and serves business clients worldwide. Contact: sudeesh@atomnecho.com.
Browsing the site or using the calculator does not purchase a service, create a retainer or authorise us to publish on your behalf. A service engagement begins only when both parties accept a written proposal, statement of work or service agreement. That document identifies the contracting parties and agreed commercial terms. You must be at least 18 and authorised to act for the business you represent.
02Scope and order of precedence
Services may include LinkedIn personal branding, interviews, ghostwriting, profile positioning, content planning, publishing, engagement support, prospect research and B2B email or LinkedIn outreach. Only the services, volumes, channels and deliverables stated in the accepted scope are included.
A signed service agreement and statement of work take priority over these terms where they conflict. An applicable data-processing agreement governs data-processing matters. Revisions, meetings, delivery dates and approval deadlines are agreed in the scope. Extra channels, additional rounds or material changes require written agreement on fees and timing.
03Pricing, invoices and taxes
The website calculator displays indicative monthly estimates in USD, not a binding offer or payment request. The accepted proposal confirms currency, fees, billing dates, any minimum term and payment method. Taxes, ad spend, domains, inboxes, software subscriptions, data purchases and bank or currency-conversion charges are included only if expressly stated.
The “unapologetically bold” reduction applies only to eligible LinkedIn personal branding fees as confirmed in the proposal, including the branding component of a combined plan. It does not reduce outbound-only fees or change the agreed scope. We will not alter an existing agreed fee merely by updating website prices.
Pay invoices by the due date stated on them and notify us promptly of disputed items. We may pause work for overdue undisputed invoices after written notice and a reasonable opportunity to resolve payment. Any withholding required by law should be supported by the appropriate certificate. No late fee applies unless agreed in writing and permitted by law.
04Your input and approvals
You provide timely, accurate information, authorised account access and feedback, and ensure that materials you supply can lawfully be used. You remain responsible for the accuracy of claims about your business, professional credentials, products and results.
We submit content and campaign messaging for approval through the agreed process. Silence is not approval unless a specific written workflow says otherwise. We will not knowingly publish false claims or use unauthorised testimonials. Client approval does not excuse either party from its own legal responsibilities.
Delays in access, interviews, feedback or approvals may move delivery dates. We will agree the impact rather than assume unused monthly work rolls over. Use approved access methods and role-based permissions where available; do not send passwords in ordinary email.
05Outbound, platforms and responsible use
Both parties must follow applicable privacy, advertising and direct-marketing laws and the rules of the platforms used. Campaign planning must address the recipient’s jurisdiction, lawful sourcing, required consent or other lawful basis, sender identification, notices and opt-outs. Neither a purchased list nor the fact that someone has a business email guarantees lawful outreach.
We may refuse or pause instructions involving deceptive claims, impersonation, unlawful discrimination, harassment, prohibited data use or disregard of opt-outs. Hiring an agency does not remove the client’s legal duties, and client instructions do not remove ours.
Third-party platforms control their own access, algorithms, account limits and moderation. We cannot promise uninterrupted access or prevent every restriction. We will not bypass platform access controls to deliver a service.
06Results and examples
We commit to the agreed work and reasonable professional care. We do not guarantee impressions, followers, connections, responses, meetings, leads, sales, funding or revenue. Outcomes depend on the offer, market, timing, platform behaviour and the client’s follow-through.
Case studies describe specific experiences and are not promises of future performance. Any content labelled illustrative, example or draft is not a verified client testimonial. General website material is not legal, financial or investment advice.
07Ownership and permitted use
You retain ownership of materials and accounts you bring to the engagement. You grant us the limited permission needed to use them to perform the agreed services.
Unless the engagement says otherwise, after full payment we assign to you our transferable rights in final bespoke deliverables created for you, to the extent those rights exist and can lawfully be assigned. Pre-existing methods, templates, working tools, general know-how and unused drafts remain ours. Where our pre-existing material is incorporated into a paid final deliverable, you receive a perpetual, non-exclusive licence to use it as part of that deliverable for your business.
Third-party assets, fonts, stock materials and software remain subject to their own licences. Any AI-assisted output is subject to applicable law and relevant tool terms; exclusive rights cannot be promised where they do not exist. The scope should address any restrictions on AI-assisted tools or confidential inputs. We need your permission before displaying your name, logo, testimonial or confidential work in our portfolio.
08Confidentiality and personal data
Each party must protect the other’s non-public business information, use it only for the engagement, and share it only with people who need it and are bound by suitable confidentiality obligations. This does not cover information already lawfully public, independently developed or lawfully received without restriction. Legally required disclosures are permitted, with notice where lawful.
Our Privacy Policy explains our website and business data handling. When processing personal data for a client, the parties must agree any required data-processing terms, including instructions, security, subprocessors, international transfers, incident assistance and return or deletion. These website terms do not replace a required data-processing agreement.
09Cancellation, pauses and refunds
The accepted engagement sets the notice period, renewal arrangements, minimum commitment and cancellation process. These website terms do not create an automatic renewal or a minimum term. If the engagement is silent, either party may end an ongoing monthly service with 30 days’ written notice; a fixed project may be ended by written notice, with an accounting of completed work and approved commitments.
On termination, you pay for services performed and non-cancellable third-party costs you authorised. Prepaid fees for work not performed, after those amounts are deducted, are refunded within 30 days unless a different lawful arrangement was expressly agreed. There is no blanket “no refunds” rule. Statutory remedies remain available.
Either party may terminate for a material breach that remains unresolved 14 days after written notice, or sooner where continuing would be unlawful. We will coordinate handover of paid final deliverables and removal of our access. Confidentiality, accrued payment obligations and rights intended to survive remain effective.
10Responsibility and limits
Each party is responsible for its own breaches and unlawful conduct. To the extent permitted by law, neither party is liable under these default terms for indirect or consequential loss, including speculative lost profit or opportunity.
Unless the accepted agreement sets a different limit, each party’s total contractual liability arising from an engagement is limited to the fees paid or payable for that engagement during the six months before the event giving rise to the claim. This limit does not apply to fraud, wilful misconduct, unpaid fees, breach of confidentiality, infringement of the other party’s intellectual property, or liability that cannot legally be limited. Mandatory data-protection rights and remedies are not excluded.
Neither party is responsible for delay caused by events reasonably beyond its control if it gives prompt notice and takes reasonable steps to reduce the impact. If disruption continues for more than 30 days, either party may end the affected work with the settlement described above.
11Website use and external links
You may use the website for legitimate business enquiries. Do not interfere with its operation, introduce malicious code, impersonate others or misuse its content. Our brand, website design and original site copy remain protected by applicable intellectual-property law.
We aim to keep information accurate but may correct errors and update offerings. Links to external services do not make us responsible for their content, availability or terms.
12Governing law, disputes and updates
Unless an accepted agreement provides otherwise, these terms are governed by the laws of India. The parties will first try to resolve a dispute through good-faith discussion. Subject to mandatory laws and any non-waivable local rights, courts with competent jurisdiction in Bengaluru, Karnataka have exclusive jurisdiction.
Nothing here removes statutory consumer or privacy rights that apply despite a choice of law or forum. If a provision is unenforceable, the remaining provisions continue to the extent legally possible. The parties are independent contractors; neither can bind the other without authorisation.
Website terms may be updated with a new date. Changes do not retrospectively amend an existing accepted service agreement. Material changes to an engagement require agreement. For contractual notices or questions, email sudeesh@atomnecho.com.